Privacy Policy

Last Updated: 02/01/2026

This Privacy Policy explains how Rigoulous ("we," "us," "our," or the "Site") collects, uses, and shares your personal information when you visit, browse, make a purchase from our website, or otherwise interact with us (collectively, the “Services”).

For purposes of this Privacy Policy, “you” and “your” refer to any user of our Services, including customers, website visitors, and other individuals whose personal information we collect.

Please review this Privacy Policy carefully. By accessing or using our Services, you acknowledge and agree to the collection, use, and disclosure of your information as described below. If you do not agree with this Policy, please refrain from using our Services.

Personal Information We Collect

When you access our Site, we collect certain information about your device and browsing activity, as well as details necessary to process your purchases. Additional information may also be collected when you contact us for assistance.

1. Device Information

Examples:
Web browser type, IP address, time zone, cookies, and browsing behavior.

Purpose:
To ensure the Site functions properly, enhance performance, and improve user experience.

2. Order Information

Examples:
Full name, billing and shipping addresses, payment details (including credit card information), email address, and phone number.

Purpose:
To process transactions, fulfill orders, manage payments, and provide customer support.

3. Customer Support Information

Examples:
Information you provide when contacting us for assistance.

Purpose:
To respond to inquiries and improve our services.

How We Use Your Personal Information

We use the personal information we collect to operate and improve our Services, including:

Processing and completing transactions
Communicating with you about orders or support requests
Detecting and preventing fraud or security threats
Sending marketing communications in accordance with your preferences

How We Share Personal Information

We may disclose your personal information to third parties for legitimate business purposes, including:

Service providers and vendors: Companies that assist with IT services, payment processing, analytics, order fulfillment, shipping, cloud storage, and customer support.
Business and marketing partners: Including platforms such as Shopify, to help operate our store and deliver relevant advertising. These partners process your information under their own privacy policies.
At your direction or with your consent: For example, when you request shipping or delivery services or use social media integrations.
Affiliates and related companies: To support our business operations.
Legal and business transactions: To comply with legal obligations (such as subpoenas or lawful requests), enforce our policies, protect rights and safety, or in connection with mergers, acquisitions, or bankruptcy proceedings.

Categories of Personal Information Disclosed in the Past 12 Months

We have disclosed the following categories of personal information for the purposes described above:

Categories of information:

Identifiers: Basic contact details and account and order information
Commercial information: Purchase history and customer support records
Internet activity: Usage data and browsing behavior

Categories of recipients:

Vendors and service providers (such as payment processors, shipping partners, and analytics providers)
Business and marketing partners
Affiliates

We do not use or disclose sensitive personal information to infer characteristics about you.

User-Generated Content

Our Services may allow you to publicly submit reviews or other content. Any information you voluntarily post in public areas becomes available to others.

We cannot control how third parties may use information you choose to share publicly, and we are not responsible for the privacy, security, or misuse of that information.

Third-Party Links

Our Site may contain links to external websites or platforms operated by third parties. We are not responsible for the privacy practices, policies, or content of those sites.

We encourage you to review the privacy policies of any third-party websites you visit.

Children’s Privacy

Our Services are not intended for children, and we do not knowingly collect personal information from individuals under 16.

If you believe a child has provided us with personal information, please contact us to request deletion.

As of the effective date of this policy, we do not knowingly sell or share (as defined by applicable law) personal information about individuals under 16.

Security and Data Retention

While we take reasonable measures to protect your information, no security system is completely secure. We cannot guarantee absolute security, and information transmitted online may not always be protected during transmission.

We retain personal information only as long as necessary to:

Maintain your account
Provide Services
Comply with legal obligations
Resolve disputes
Fulfill agreements

Your Rights and Choices

Depending on your jurisdiction, you may have certain rights regarding your personal information, including:

Right to access: Request information about the personal data we hold about you.
Right to deletion: Request deletion of your personal information.
Right to correction: Request correction of inaccurate information.
Right to data portability: Request a copy of your personal information or transfer it to a third party.
Right to restrict processing: Ask us to limit certain uses of your information.
Right to withdraw consent: Where processing is based on consent.
Right to appeal: Appeal a denied request.

You may exercise these rights by contacting us at support@rigoulous.co.

We will not discriminate against you for exercising your rights. To protect your privacy, we may request verification of your identity before fulfilling your request.

You may also designate an authorized agent to submit a request on your behalf, subject to verification requirements.

Marketing Communications

You may unsubscribe from promotional emails at any time using the unsubscribe link in our emails. Even if you opt out of marketing messages, we may still send important notices relating to your account or orders.

Complaints

If you have concerns about how we handle your personal information, please contact us. If you are not satisfied with our response, you may have the right to lodge a complaint with your local data protection authority.

International Users

Your personal information may be transferred to, stored in, and processed in countries outside your home country, including the United States.

Where personal information is transferred outside Europe, we rely on recognized legal transfer mechanisms such as Standard Contractual Clauses or equivalent safeguards, unless the destination country has been determined to provide adequate protection.

Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us:

Store Name: Rigoulous
Company Name: NXTL ML LLC
Address:
2106 House Avenue, Suite 725
Cheyenne, Wyoming 82001
United States

Email: support@rigoulous.co
Business Hours: Monday – Friday, 9:00 AM – 5:00 PM

We are committed to protecting your privacy and being transparent about how your information is handled.

SMS and Mobile Messaging

If you opt in to Rigoulous text messages, we collect your mobile number, consent and opt-out records, and message interactions to operate the SMS program. Cookies may identify abandoned carts for reminders to subscribers who have given consent.

Mobile information and SMS consent are not shared with third parties or affiliates for marketing or promotional purposes. Service providers may process this information only to deliver and operate our SMS program. These SMS-specific restrictions apply to the broader sharing described above.

Country/region